Sales planning & behaviour
Service execution & capacity
Spare parts & inventory logic
Logistics & fulfilment
Pricing & margin control
Incentives & ownership
CRM, ERP & data flow
IoT adoption and monetisation
Leadership alignment & decision-making
Bottlenecks
Revenue leakage
Ownership gaps
Misalignment between teams
Under-monetised digital assets
Clear aftermarket roadmap
Structured service products
IoT commercial integration
Defined accountability
KPI framework
Support leadership and teams to implement the new structure and shift aftermarket from support function to revenue driver.
